SpotSignal.com - Privacy policy
Thank you for choosing to be part of our community at SpotSigna.com ("we", "us", or "our"). Your privacy is important to us, and we're committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.
🔐 1. Information We Collect
We collect the following types of information to provide and improve our services:- A. Personal Information
- Name (optional)
- Email address
- Payment details (via our payment processor)
- Subscription preferences
- Contact messages or support tickets
- B. Usage Data
- IP address
- Device/browser type
- Pages visited, time spent, and features used
- Referral source (if you came from another site)
- C. Cookies & Tracking Technologies
- We use cookies and similar tools to enhance your experience, remember your preferences, and analyze how our platform is used.
📦 2. How We Use Your Information
- To provide, maintain, and improve our services
- To process payments and manage subscriptions
- To communicate with you about your account, updates, and promotions
- To analyze usage patterns and improve our platform
- To respond to your inquiries and support requests
- To comply with legal obligations and protect our rights
💳 3. Payments & Premium Subscriptions
All premium subscription payments are processed securely via our trusted third-party payment provider (e.g., Stripe, PayPal). We do not store your credit card or banking information on our servers.
🧑🤝🧑 4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share it only in the following situations:
- With your consent (e.g., when you opt-in to receive marketing emails)
- With third-party service providers who help us operate our platform (e.g., analytics, payment processing)
- To comply with legal obligations or respond to lawful requests
- To protect the safety and rights of our users or our platform
- In connection with a merger, acquisition, or sale of all or a portion of our assets
🌍 5. International Users
If you're accessing our platform from outside Denmark, be aware that your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your data is treated securely.
🧽 6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails at any time
- Request a copy of the data we hold about you
- Withdraw your consent where applicable
- Just reach out to us at [email protected], and we'll help you out.
🗑️ 7. Data Retention
- We keep your data only as long as needed to provide our services and meet legal obligations.
- If you close your account, we'll delete your data unless retention is required by law.
- We may retain anonymized data for research and analysis purposes.
- We will notify you if we need to keep your data longer than expected.
- We will delete your data upon request, unless we are required to keep it for legal reasons.
🔒 8. How We Protect Your Data
We use industry-standard encryption, secure servers, and strict access controls to keep your data safe. However, no system is 100% foolproof, so please also protect your login info and never share it with others.
📩 9. Contact Us
Got questions? Concerns? Feedback? You can always reach us at: [email protected]
📝 10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. If we make significant changes, we'll notify you via email or through the platform.